Privacy Policy
Effective Date: January 15, 2025 | Comprehensive data protection standards, SMS compliance, and regulatory disclosure framework for VESTIX Financial commercial lending operations.
1. Information We Collect
We collect personal, corporate, and financial information required to evaluate, structure, and broker commercial loan solutions.
Personal & Business Identifiers
- Full legal name, business email address, phone number, physical corporate address, and executive title.
- Government-issued identification numbers, including Employer Identification Numbers (EIN) and Social Security Numbers (SSN) for principal guarantors where required by institutional underwriting partners.
Commercial & Financial Records
- Corporate financial statements, balance sheets, profit & loss statements, tax returns, and current debt schedules.
- Business bank statements, property appraisal records, commercial lease agreements, and corporate formation documents.
Technical & Technical Usage Data
- IP address, browser type, operating system, network connection information, and site interaction logs.
- Cookies and session tokens utilized for site analytics, security validation, and navigation optimization.
2. How We Use Your Information
Your information is used strictly to facilitate commercial loan underwriting, lender matching, and regulatory compliance.
Underwriting & Credit Evaluation
- Analyzing borrowing capacity, debt coverage ratios, and commercial risk metrics to structure optimal debt packages.
- Constructing institutional credit memos for evaluation by lending partners.
Lender Matching & Deal Placement
- Submitting commercial credit applications to accredited banks, private debt funds, and institutional lenders.
- Facilitating discussions, term sheet negotiations, and loan closing workflows.
Regulatory Compliance & Service Communication
- Satisfying Know Your Customer (KYC), Anti-Money Laundering (AML), and commercial lending regulatory requirements.
- Providing transaction status updates, administrative notices, and customer support responses.
3. How We Share Your Information (Important Disclosures)
We disclose borrower information solely to authorized capital partners and technical service providers necessary to execute transactions.
Institutional Lenders & Capital Partners
- Borrower dossiers and financial records are transmitted exclusively to accredited financial institutions, commercial banks, and verified funding partners considering your loan request.
- All participating lenders operate under strict commercial confidentiality obligations.
Trusted Service Providers
- Third-party technology vendors providing secure cloud hosting, identity verification, document parsing, and CRM services under binding non-disclosure agreements.
Zero Commercial Data Monetization
- VESTIX Financial strictly DOES NOT sell, rent, lease, trade, or monetize personal or corporate borrower data to third-party marketers, external brokers, or lead generation platforms.
4. SMS & Mobile Carrier Compliance (Mandatory)
Mandatory privacy protections regarding mobile numbers and text messaging communications.
Carrier Exclusivity & Non-Disclosure
- No mobile phone numbers, SMS opt-in consent, or mobile contact data will be shared with, sold to, or transferred to any third parties, affiliates, or lead originators for marketing or promotional purposes under any circumstances.
- Mobile contact data is restricted exclusively to direct deal updates, authentication codes, and requested support messages.
Messaging Parameters & Opt-Out Directives
- Text messaging communications occur only following explicit affirmative opt-in consent provided during contact or loan application submission.
- Standard messaging and data rates applied by your wireless carrier may apply.
- You may opt out of SMS communications at any time by replying 'STOP' or 'UNSUBSCRIBE' to any message. Reply 'HELP' for immediate customer support.
5. TCPA Consent
Disclosures and explicit consent parameters under the Telephone Consumer Protection Act (TCPA).
Express Written Consent
- By submitting an inquiry or loan request, you provide express written consent for VESTIX Financial and its authorized representatives to contact you via telephone calls, automated dialing systems, artificial/prerecorded voice messages, and SMS text messages at the phone number provided.
- Communications relate directly to commercial loan options, application status updates, and requested advisory services.
Voluntary Consent & Revocation
- Consent to automated telecommunications is entirely voluntary and is NOT a required condition for purchasing or securing commercial financing.
- You may revoke TCPA consent at any time by submitting a written notice to legal@vestixus.com or utilizing automated opt-out keywords (e.g., 'STOP').
6. Data Security
Institutional technical and organizational safeguards engineered to protect corporate financial records.
Encryption Standards
- End-to-end 256-bit SSL/TLS cryptographic encryption for all data transmitted across our web application.
- Bank-grade AES-256 storage encryption applied to confidential deal documents, tax records, and guarantor dossiers at rest.
Access Safeguards & System Auditing
- Strict role-based access controls limiting file visibility solely to credentialed underwriting and compliance officers.
- Multi-factor authentication, automated session expiration, intrusion monitoring, and regular vulnerability audits.
7. Your Rights (US & Canada)
Rights granted to corporate applicants and individual guarantors under applicable US and Canadian privacy laws.
Right to Inspection & Access
- The right to request disclosure of the specific categories and pieces of personal information collected and held in our governance systems.
Right to Rectification & Erasure
- The right to request immediate correction of inaccurate or incomplete financial details.
- The right to request deletion of personal information, subject to mandatory statutory record retention periods required by federal and state commercial lending regulations.
Compliance Inquiry Contact
- To exercise your privacy rights or lodge a formal data governance inquiry, please email legal@vestixus.com or submit a written request to our corporate compliance department.
Governance & Regulatory Assurance
For formal data requests or legal compliance inquiries, contact the VESTIX Financial Privacy Governance Board at legal@vestixus.com.